Irie Mobility Affiliate Reservation Portal
For Support contact 1(888) 314-0609 ext 096 | 1(876) 208-3685
or email affiliatesupport@iriemobility.com
Heavy-Duty Transport Wheelchair
Strong, wide, and built for comfort with assisted mobility.
A complete guide to help you safely use and care for your Irie Mobility Heavy-Duty Transport Wheelchair during your stay.
⚖️ User Weight Capacity: 435 Lbs MAX (197 kg)
🪑Seat Width, Depth & Height: 22" | 18" | 20"
🛞Wheel: 12" solid rear wheels + 8" solid front casters
🔒Brakes: Rear hand brakes
🦶Leg Rest: Standard swing-away footrests
The Heavy-Duty Transport wheelchair from Irie Mobility is designed for users who require extra seating comfort and stability. This model is ideal for resort walkways, hotel corridors, airports, and smooth outdoor paths, and is not suitable for sand or uneven terrain.
Your wheelchair has been cleaned, inspected, and delivered, ready to use. Please follow these instructions throughout your rental.
Enjoy Your Vacation With Ease
Our Heavy-Duty Transport Wheelchair is perfect when you have a companion or loved one to assist you with getting around at all times. Please review the following information before using the equipment.
Open the Frame Fully
Push down on the seat rails until the wheelchair “locks” into the open position.
Engage The Brakes
Before sitting, ensure both side brakes are engaged (locked). This is for your own safety .
Position Footrests
Unlock footrests and swing them forward until bpoth of them click into place.
Assisted Needed
This wheelchair cannot be self-propelled. It must be pushed by a second person at all times.
⚠️ Always apply brakes before sitting, standing, or transferring.
Quick Tip: DO NOT STAND ON footrests, they are not meant to hold your entire body weight.
Daily Care & Maintenance
To keep the Heavy-Duty Transport wheelchair in the best condition during your reservation period, please avoid all sand and saltwater exposure. This wheelchair is not designed for beach use, and sand or moisture can damage the wheels, bearings, and frame. If the wheelchair comes into contact with moisture or splashes while outdoors, simply wipe it dry with a clean cloth to protect it for the remainder of your stay.
Recommended Usage & Care Tips
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Wipe seat, armrests, and frame daily with a damp cloth as needed.
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Dry the chair immediately after rain, spills, or moisture.
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Clean wheels to remove dust, grass, or debris from resort walkways to avoid any buildup.
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Store the equipment indoors or in a shaded area when not in use.
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Avoid seawater, pool water, or wet environments that may cause slipping.
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Avoid prolonged moisture exposure.
A Few Qucik Notes
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Tires are solid all the way through; no air needed/puncture-proof.
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No lubricants are required.
Terrain & Use Guidance
Safe/Recommended
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Indoor flooring
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Tile, marble, hardwood
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Smooth carpets
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Paved sidewalks
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Flat concrete
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Resort walkways
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Airport terminals
Unsafe/Not Recommended
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Sand — ALL types
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Grass (uneven/soft)
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Gravel
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Rocky surfaces
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Steep hills or slopes
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Wet pool decks
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Beaches or shoreline
Why? - Solid rubber wheels and small casters are not designed for sand or loose terrain. They will sink, lock, or tip the chair forward.
⚠️ Never take this wheelchair onto sand or soft terrain.
Please review the Terms & Conditions for additional guidelines on responsible use.
Dissembly & Transport
Our Heavy-Duty Transport wheelchair is delivered fully assembled with a reinforced frame and wide seating for increased support. This model folds inward easily for transport and storage, and the swing-away footrests can be rotated or removed to facilitate easier transfers. No tools or mechanical adjustments are needed for the delivered equipment. If you have any questions, do not hesitate to contact us or submit a support request.
The delivered wheelchair does not require assembly; simply unfold it fully and follow the steps below for safe handling and transport.
Open wheelchair fully by pressing down firmly on the seat rails until the frame is completely opened, locked and stable.
Swing footrests forward and ensure they click into place.
Footplates must always be in the forward, safe position before use.
Preferably with assistance, sit in the chair using slow, controlled movement.
Ensure brakes are locked before sitting.
Unlock brakes
and begin movement slowly.
Push slowly and avoid bumps, cobblestones, or uneven transitions.
For transport, fold the inward from the seat. Once folded please store in a dry, shaded area away from water or sand to avoid damage.
⚠️ Never sit or transfer without first engaging the brakes.
⚠️ Always maintain control, wheelchairs can roll quickly on slopes or smooth flooring.
Troubleshooting & Common Questions
The chair feels hard to push?
If using on a surface not compatible with the wheelchair, navigate to a different surface.
Are the wheels veering?
This can occur if there is a buildup of debris on the wheel or in the attachment points; clean for smooth usage.
Brakes not holding?
This can occur if the brakes are not fully locked. Double-check the brakes and firmly lock them for full performance.
Footrests won't swing?
This can occur if the footrests are misaligned. Double-check aligned and re-swing.
⚠️ If the chair feels unstable or wheels wobble, stop using it and contact support.
Do’s & Don’ts During Rental
Do's
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Lock the brakes before transferring.
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Use on smooth paved surfaces.
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Push slowly over transitions.
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Store in shade or indoors when not in use.
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Always ensure you have a companion or loved one to push you around; this equipment requires 100% constant assistance to get around safely.
Dont's
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Do NOT use on sand or exceed 285 lbs.
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When you are being pushed, it should not be with significant speed.
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Do not use it as a seat for leaning backward.
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Do not stand on footrests or attempt self-repair.
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Do not use on hills or uneven terrain.
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Do not attempt self-propulsion; the equipment is not designed for that.
Report an Issue
If your wheelchair develops an issue:
1. Stop using it immediately if catastrophic.
2. Move to a safe location if possible.
3. Submit a support request using the form below.
Quick Tip: Irie Mobility provides full service coverage throughout your rental period. Please report any issues promptly so we can assist you as soon as possible.
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