Irie Mobility Affiliate Reservation Portal
For Support contact 1(888) 314-0609 ext 096 | 1(876) 208-3685
or email affiliatesupport@iriemobility.com
Pride Go-Go Elite Traveller
Enjoy your ride, worry-free.
Complete guide to give you the most out of your Irie Mobility scooter rental.
⚖️ User Weight Capacity: MAX 285 lbs (129 kg)
🚀Speed: Up to 4mph (6.4km/h)(user weight dependent)
🔋Range: Up to 8 miles (12.8 km) (user weight dependent)
⚛️Battery: 20AH Lithium Ion Phoosphate (LiFePO4)
⚙️Configuration Available: 4-Wheeler
The Go-Go Elite Traveller 4-Wheel rental scooter from Irie Mobility is compact, lightweight, and built for easy
transport, perfect for resorts, cruise terminals, and daily mobility.
The scooter has been inspected, fully charged, and sanitized before delivery. Please recharge nightly to ensure full operation throughout your rental.
Enjoy Your Vacation With Ease
The mobility scooter from Irie Mobility is ready for you to enjoy your vacation with ease. To get going and stay on the move, double-check the following:
Is drive engaged?
Locate the yellow top lever on the rear deck above either the right or left rear wheel. Once you locate the lever, ensure it is in the locked position indicated by the closed lock symbol.
Key in, speed checked?
Set the speed controller to its lowest which is represented by the turtle icon. Insert the key and turn clockwise to on. You can increase the speed once your on the go.
Sit safely and go!
Once safely seated, pull the right side paddle towards you to go forward and push the left paddle away for reverse. Release the paddle in order to come to a complete stop.
Recharge the battery!
At the end of each day, we kindly ask you to charge the equipment regardless of the battery indicator status on the console. Inadequate charging can damage the battery cells.
⚠️ Always power off before mounting, dismounting, or adjusting the seat or tiller.
Quick Tip: The scooter automatically brakes when you release the throttle, no need to squeeze the handle (tiller) or use your feet as brakes.
Charging & Battery Care
To get the best performance from our mobility scooters, we highly recommend you recharge the equipment overnight regardless of the level at which the battery indicator on the control console is displaying. We have upgraded our Go-Go Elite Travellers to new lithium-ion phosphate batteries, and an accompanying charger will be provided with your scooter rental for your convenience.
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Turn the scooter off before connecting the charger.
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Plug the charger into the battery pack or tiller port.
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Plug the other end directly into a wall outlet.
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Don’t use extension cords or wet outlets, risk of electric shock.
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Indicator Light: 🔴 / 🟠 = Charging 🟢 = Fully Charged.
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Unplug the charger before starting the scooter.
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Typical charge time: 5 – 7 hours (empty to full).
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Do not cover the charger while in use; it needs ventilation.
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If anything appears damaged, stop charging and contact Irie Mobility Support immediately.
Quick Tip: Nightly charging keeps you mobile and helps prevent battery issues.
Disassembly & Transport
Our Go-Go Elite Traveller mobility scooter is equipped with Pride's standard feather-touch, one-hand disassembly. This allows you to disassemble the equipment quickly and, most importantly, safely, so you can bring your equipment along with you when getting around on your vacation. The heaviest piece weighs only 34 pounds, which makes it a breeze to load into your vehicle.
Follow these steps to disassemble and complete in reverse to assemble.
Power OFF and remove key.
Lift seat straight up.
Remove battery pack by handle.
Release center lever, separate frame.
Loosen knob, fold tiller and lock down.
⚠️ Lift carefully using proper posture. Avoid lifting by the tiller or plastic shrouds. Any broken fittings due to improper handling may incur a charge as outlined in your rental agreement.
⚠️ We encouraged you to exercise caution when disassembling and reassembling the equipment for your own safety and to prevent damage to the equipment. The most common damage that can occur during this process is the breakage of the connector pins that come together between the front of the frame and the rear.
Troubleshooting & Common Questions
Scooter won’t move?
→ Check that the charger is unplugged, the battery pack is seated, and the Drive/Neutral lever is in Drive.
No power?
→ Ensure the key is turned fully ON. If still unresponsive, check the circuit breaker/reset button under the seat platform.
Beeping or flashing lights?
→ Count the beeps and note when they occur; then create and include this information in your support request.
Short range or slow speed?
→ Confirm the battery was charged overnight and the battery pack is secured in place.
⚠️ If your issue continues, submit a Support Request below. Avoid forcing any part of the scooter; this can cause damage not covered under normal wear.
Do’s & Don’ts During Rental
Do's
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Charge nightly after each use.
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Keep the scooter dry and out of heavy rain.
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Use on paved, level surfaces only.
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Return the scooter in the same clean condition it was received.
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Report issues or concerns as they arise. The sooner we are aware of what is going on, the sooner we can provide support.
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Only use the charger provided with your model.
Dont's
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Drive through sand, mud, or deep puddles.
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Hang bags on the tiller or overload the basket.
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Allow anyone under 18 to operate the scooter.
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Attempt repairs or adjustments yourself, contact support first.
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Exceeding the recommended 285 lbs weight limit can cause the electrical system of the unit to fail and may lead to damage to components.
Please review the Terms & Conditions for additional guidelines on responsible use.
Report an Issue
If the scooter is not functioning properly:
1. Stop using it immediately.
2. Note the issue, location, and any flashing lights or sounds.
3. Submit a support request using the form below.
Helpful Guides & Info
Support Hours: 8 AM – 10 PM local time
Email: support@iriemobility.com
Fastest Response: Submit a Support Request
Quick Tip: Irie Mobility provides full service coverage throughout your rental period. Please report any issues promptly so we can assist you as soon as possible.
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